At Skin Botanist, we're committed to delivering our products to you in the most efficient and reliable way possible, whether you're shopping from Australia or internationally. Below you’ll find detailed information about our shipping procedures and policies.

Domestic Shipping in Australia

Shipping method: We dispatch all our orders through Australia Post. Tracking details are sent via email once your parcel is on its way. Please ensure to check your spam folder if you do not receive this email.

Secure delivery options: If you wish your package to be left in a designated safe spot at your delivery address, you can specify this by leaving a note with your order. Please be aware that Skin Botanist cannot be held responsible for any loss or damage that may occur once the parcel is delivered.

Shipping rates:

  • Free standard hhipping: Available for orders above $100 AUD.
  • Standard shipping for orders below $100: Charged at $10 AUD.

Local delivery in Geelong

We are pleased to offer free delivery to our customers within a 5km radius of Geelong city centre. If you qualify for this option, it will be available for you to select at checkout.

International shipping

Regions covered and shipping rates: 
We're excited to offer reliable, tracked international shipping to the following regions, with flat rates for parcels up to 700g:

  • New Zealand: $25 AUD
  • United States: $40 AUD
  • Canada: $40 AUD
  • United Kingdom: $40 AUD
  • Europe: $40 AUD
  • China and Hong Kong: $35 AUD

Please note that the shipping rates provided apply to orders under 700g. For orders exceeding this weight, please contact us directly for assistance and detailed pricing.

Cost considerations: International shipping is facilitated through Australia Post Standard International Airmail, complete with tracking. We charge based on the Australia Post's rates, which vary depending on the package weight.

Customs and duties: Please be aware that international orders might incur customs duties or taxes as stipulated by your country’s regulations. These charges are the responsibility of the recipient.

At Skin Botanist, we strive to ensure a seamless shopping experience, from browsing our site to the exciting moment you receive your products. We value your trust and are dedicated to maintaining the highest quality and service standards.