Shipping

We dispatch orders from Geelong, Victoria via Australia Post. Orders are usually processed within 1–3 business days, except during any dispatch break announced on our website.

Australian shipping

• Free standard shipping on Australian orders of $80 or more.
• $10 standard shipping on Australian orders under $80. Any eligible shipping discount is shown at checkout.
• Estimated standard delivery is 2–8 business days after dispatch. Remote locations and carrier delays may take longer.

Local delivery and store pickup are not currently available at checkout.

International orders

International delivery is not currently available through checkout. Please email info@skinbotanist.com.au with your destination and order details to enquire about availability and a shipping quote before ordering.

Lost or damaged parcels

If your order arrives damaged or does not arrive, email us within 14 days at info@skinbotanist.com.au and we will make it right.